### Volkswagen ID.4 Faces Recall Due to Door Handle Problem: Essential Information
Volkswagen is currently facing a major challenge with its popular electric vehicle (EV), the **ID.4 crossover**. The issue revolves around the vehicle’s **flush-set door handles**, which, although intended to be stylish and user-friendly, have revealed a critical flaw. Volkswagen has indicated that the door handles fail to satisfy the company’s waterproofing standards, resulting in moisture penetration that could interfere with the circuit board of the door controller. This defect poses a significant safety hazard, as it may lead to the doors opening unexpectedly while the vehicle is in motion.
Consequently, Volkswagen has initiated a **recall affecting nearly 100,000 ID.4s** and has temporarily ceased production of the vehicle at its **Chattanooga, Tennessee** facility. A **stop-sale** directive has also been issued for both new and used ID.4s, impacting VW dealers throughout the United States.
### Overview of the Recall
The recall involves **99,064 ID.4 vehicles** sold in the U.S., ranging from the initial **2021 model year** produced in Germany to the most recent **2024 models** produced in the U.S. at Volkswagen’s Chattanooga factory. The issue was first reported in **February 2024**, when Volkswagen began to receive feedback from consumers. By **June 2024**, the automaker, in conjunction with its suppliers, determined that the root cause was inadequate waterproofing, resulting in corrosion of the electronics in the door handle.
The **National Highway Traffic Safety Administration (NHTSA)** also got involved, launching an **Office of Defects Investigation** after receiving **12 reports** of ID.4 doors opening while the vehicle was in operation. This isn’t the first instance of the ID.4 being recalled for door handle malfunctions. In **May 2023**, Volkswagen recalled **35,325 ID.4s** for a related issue. The recurrence of the problem, despite the initial recall, has raised concerns regarding the effectiveness of the previous remedy.
### Safety Issues
Although there have been no reported accidents or injuries linked to the door handle defect, Volkswagen has recognized **293 warranty claims** connected to the issue. The malfunction seems to occur in two ways: sometimes the doors open sporadically while driving, while in other cases, the doors fail to open altogether.
The NHTSA’s investigation is still active, as the agency seeks to comprehend why the issue lingers despite previous recalls. The safety risks are evident—unexpected door openings while driving could result in serious accidents, especially at higher speeds.
### Volkswagen’s Actions
Volkswagen has responded swiftly by halting production of the ID.4 at its Chattanooga plant and instituting a stop-sale order for its dealers. The company has also disclosed plans to **furlough around 200 employees** at the Chattanooga site beginning **September 23, 2024**. To assist its workforce during this period, VW has pledged to supplement state unemployment benefits, ensuring affected employees receive **80 percent of their base pay** and maintain their current benefits.
In a statement to **Ars Technica**, Volkswagen reiterated its dedication to addressing the issue and supporting its employees, dealers, and customers through this challenge. The company also reaffirmed its commitment to the ID.4 and its broader **battery electric vehicle (BEV) lineup**, highlighting that the ID.4 continues to be among the best-selling electric vehicles in the U.S.
### What’s the Solution?
Regrettably, Volkswagen does not yet have a conclusive solution for the door handle issue. The company has stated that it will inform ID.4 owners about the recall by **November 1, 2024**. Once a remedy is found, owners will be able to arrange an inspection with a VW dealer. During the inspection, the dealer will evaluate the condition of the door handles and conduct repairs if needed.
In the meantime, Volkswagen is focused on creating a solution and is looking into ways to assist its dealers and customers throughout this uncertain period.
### What Should ID.4 Owners Do?
If you possess a Volkswagen ID.4, it’s vital to stay updated on the recall and any new information from the automaker. Here are some actions you can take:
1. **Await Notification**: Volkswagen will communicate with affected owners by **November 1, 2024**. Be attentive to your mail or email for official updates from the company.
2. **Reach Out to Your Dealer**: Once a fix is identified, schedule a visit with your local VW dealer for inspection and possible repair.
3. **Observe Your Vehicle**: Stay alert for any irregularities with your ID.4’s doors. If you notice issues, such as doors opening unexpectedly while driving or being unable to open, reach out to your dealer right away.
4. **Stay Informed**:
