**Anker Initiates Worldwide Recall of Power Banks Due to Fire Hazard Concerns**
Just a few days following a voluntary retreat of the Anker PowerCore 10000, the company has broadened its recall to encompass five additional power bank models globally. This preventive action comes after improvements to Anker’s internal quality control processes. While the company maintains that the chance of malfunction is low, it is recalling the affected units “out of an abundance of caution.” All five models implicated in the recall employ lithium-ion battery cells sourced from the same supplier.
### Five Models Involved
The worldwide recall concerns the following power banks:
– Anker Power Bank (10K, 22.5W) — Model A1257
– Anker Power Bank (20,000mAh, 22.5W, Built-In USB-C Cable) — Model A1647
– Anker MagGo Power Bank (10,000mAh, 7.5W) — Model A1652
– Anker Zolo Power Bank (20K, 30W, Built-In USB-C and Lightning Cable) — Model A1681
– Anker Zolo Power Bank (20K, 30W, Built-In USB-C Cable) — Model A1689
To find the model and serial number, users are informed that the serial number is generally located on the side or rear of the product.
If you possess any of these models, Anker advises stopping usage immediately, regardless of the product’s state. The company has alerted that the batteries in question could overheat, potentially causing melting, smoke, or fire.
### How to Determine if Your Device is Included
To find out if your device falls under the recall, follow these instructions:
1. **Examine Your Model Number**: Locate the model number on the rear or side of your power bank. If it corresponds to any of the following (A1257, A1647, A1652, A1681, A1689), move to Step 2.
2. **Confirm Your Serial Number**: Provide your serial number or proof of purchase through Anker’s online recall portal: [Recall Form](http://www.anker.com/rc2506).
Note: Be meticulous with the characters in your serial number, as letters and numbers may easily be mistaken. Affected serial numbers do not feature the letters “O” or “I.”
If your device is verified as affected, you may select between two compensation options when completing the recall claim form: receive a complimentary replacement item or obtain a gift card for use on the Anker website.
### Instructions for Replacement and Disposal
Anker advises consumers against discarding the power bank until the company confirms eligibility for a replacement. Recalled lithium-ion batteries should be taken to a certified facility, typically a municipal Household Hazardous Waste collection location, rather than recycling or drop-off sites, which are not designed to safely manage recalled batteries.
For more details and updates, customers are encouraged to visit Anker’s official website and keep informed about safety recalls.
