Apple has recently broadened its Self Service Repair initiative to incorporate iPads, granting owners and independent repair shops access to manuals, tools, and components. This program, which initiated with iPhones in 2021 and was expanded to MacBooks in 2023, now accommodates various iPad models, such as the iPad Air (M2 and later), iPad Pro (M4), iPad mini (A17 Pro), and iPad (A16).
The advent of same-day repairs for iPads signifies a notable enhancement, as prior to this, repairs had to be sent out, leading to delays. Larger independent repair establishments can now keep parts on hand to conduct repairs on-site, which may expedite AppleCare warranty repairs as well.
Nonetheless, the program also poses challenges. The steep cost of necessary tools—exceeding $3,000—renders it financially impractical for numerous small repair shops to engage. Moreover, the costs of many authentic parts are excessively high, with nearly 40% priced at more than half the retail cost of a new device. Displays, in particular, can reach prices of up to $659, even after a rebate for returning the old component.
While the Self Service Repair initiative seeks to empower consumers and independent repair businesses, the financial obstacles may hinder its effectiveness for smaller entities.
