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Microsoft’s Copilot Health Can Connect to Your Medical Records and Wearables

Microsoft announced on Thursday that it’s launching Copilot Health, a “separate, secure space” in Copilot for asking questions about lab results and medical records, searching for providers, analyzing data from wearables, and other health-related chats. The feature will have a phased rollout, so it won’t be available to everyone immediately, but users can join a […]

Zendesk’s Largest Acquisition in 20 Years: Forethought

The 2018 Startup Battlefield winner is joining Zendesk as the race to own agentic customer service accelerates When Forethought won the TechCrunch Startup Battlefield competition in 2018, ChatGPT was four years from existing. The company’s pitch, that AI could handle customer service conversations autonomously, was considered ambitious to the point of eccentricity. On Wednesday, Zendesk […]

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