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Zendesk’s Largest Acquisition in 20 Years: Forethought

The 2018 Startup Battlefield winner is joining Zendesk as the race to own agentic customer service accelerates When Forethought won the TechCrunch Startup Battlefield competition in 2018, ChatGPT was four years from existing. The company’s pitch, that AI could handle customer service conversations autonomously, was considered ambitious to the point of eccentricity. On Wednesday, Zendesk […]

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Robotaxis to be Introduced in Tokyo by Uber, Wayve, and Nissan

The three-way MOU marks Uber’s first autonomous vehicle partnership in Japan, and adds Tokyo to a global rollout already targeting ten cities. Tokyo’s streets are, by common consensus, among the most demanding driving environments on Earth. Dense junctions, narrow lanes, complex signage, and a culture of precision that tolerates neither delay nor error make the […]

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