# Google Addresses Chromecast 2nd Gen and Chromecast Audio Issues
## Key Information
– **Problem**: Earlier this month, users of 2nd-generation Chromecast and Chromecast Audio faced an “Untrusted device” error, which hindered their ability to use these devices.
– **Solution**: Google has issued firmware updates—**1.56.467165** for 2nd-gen Chromecast and **1.56.467166** for Chromecast Audio—to resolve the problem.
– **Steps**: Users who performed a factory reset on their devices need to update the **Google Home app** and reconfigure their Chromecast devices.
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## Google Resolves Chromecast Problems
Earlier this month, numerous **2nd-generation Chromecast** and **Chromecast Audio** users reported that their devices were showing an “Untrusted device” error. This issue obstructed their ability to stream or play audio, leading to user dissatisfaction.
Google has now issued a **firmware update** to rectify the situation. The **Google Nest Team** acknowledged the issue on their [support page](https://www.googlenestcommunity.com/t5/Streaming/Regarding-an-issue-with-Chromecast-2nd-gen-and-Chromecast-Audio/td-p/686992), apologizing for the trouble and reassuring users that they are striving to restore complete functionality as swiftly as possible.
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## How to Resolve Your Chromecast Issues
If your **Chromecast 2nd Gen** or **Chromecast Audio** remains non-functional, adhere to these steps:
### 1. **Verify Your Firmware Version**
– **For Chromecast 2nd Gen**: Firmware version **1.56.467165**
– **For Chromecast Audio**: Firmware version **1.56.467166**
To verify your firmware version, visit [Google’s support page](https://support.google.com/chromecast/answer/7124014?hl=en#zippy=%2Ccheck-the-firmware-version-of-your-streaming-device).
### 2. **Update Your Chromecast**
If your device is not running the latest firmware, try these methods:
– **Restart your Chromecast** to initiate an automatic update.
– Allow the update to install and check if the issue has been resolved.
### 3. **For Users Who Have Factory Reset Their Devices**
Google initially discouraged factory resetting affected Chromecasts. However, if you have already performed a reset, follow these instructions:
– **Update the Google Home app** to the current version:
– **Android**: Version **3.30.1.6**
– **iOS**: Version **3.30.106**
– **Reconfigure your Chromecast** using the updated Google Home app.
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## Stay Informed for an Enhanced Streaming Experience
Google has successfully addressed the issue, and users should ensure that they keep their **Chromecast firmware** and **Google Home app** up to date to prevent future disruptions.
For an uninterrupted streaming experience, routinely check for updates and refer to Google’s official support pages for troubleshooting assistance.
