

### Tech Support Stories and iOS 26 Insights: A Retrospective on 2025
As the holiday period comes to a close, Benjamin Mayo and Chance Miller return with captivating tales from the tech support domain, recounting their experiences and hurdles encountered in the field. This edition of the 9to5Mac Happy Hour podcast delves into the realities of tech support, showcasing the frequently amusing and frustrating scenarios that occur when technology fails to perform as expected.
#### iOS 26 Hold Assist: A Mixed Experience
In this show, the hosts also explore the newly introduced iOS 26 Hold Assist feature. Although it was hoped to enhance user experiences, listener feedback indicates that it may not meet expectations in real-world use. This part of the discussion underscores the discrepancy between theoretical technological advancements and their actual use, igniting a dialogue about user experience and practicality.
#### Ask9to5Mac Segment
To conclude the episode, Benjamin and Chance interact with their audience through the Ask9to5Mac segment. They respond to questions posed by listeners, offering insights and guidance on various tech-related subjects. This participatory segment of the podcast nurtures a sense of community and motivates listeners to engage actively.
#### 9to5Mac Happy Hour Plus
For those seeking additional exclusive content, the hosts promote the 9to5Mac Happy Hour Plus subscription. This premium option features ad-free episodes, extra pre- and post-show content, and special bonus episodes. Subscribers can directly support Benjamin and Chance while enjoying enriched content for just $5 a month or $50 a year.
#### Hosts
– **Chance Miller**
– **Benjamin Mayo**
#### Feedback and Interaction
Listeners are invited to send their inquiries and feedback through a variety of platforms, including Twitter, Mastodon, and Threads, or by emailing [email protected]. This interaction enables the hosts to adjust content to better align with their audience’s interests and concerns.
### Conclusion
The 9to5Mac Happy Hour podcast remains a significant resource for tech aficionados, mixing humor, insights, and community interaction. As Benjamin and Chance review the past year and anticipate what lies ahead, their discussions stay relevant and enjoyable for anyone intrigued by the constantly changing landscape of technology.