**Logitech Mouse Problems on Mac: Grasping the Latest Challenges and Remedies**
If you own a Logitech mouse for your Mac and have recently faced difficulties, you are not by yourself. A significant issue has surfaced due to a regrettable mistake made by Logitech, resulting in dysfunctions in their mouse software.
### The Issue
Numerous users, including those with the well-known MX Master 3S, have reported unanticipated behavior from their mice. Frequent problems consist of unpredictable scrolling directions and inactive additional buttons. Upon further scrutiny, users discovered that the Logi+ app, crucial for controlling mouse settings, was trapped in a boot loop, making it inoperative.
### Origin of the Problem
The core of the issue originates from Logitech’s oversight in renewing its Apple Developer Certificate. This lapsed certificate stops the Logi+ app from operating and prevents any automatic updates that might fix the problem. This lapse has resulted in considerable annoyance for users who depend on the app for ideal mouse performance.
### Logitech’s Reaction
In light of the criticism, Logitech has admitted to the error, labeling it as “unforgivable.” The company swiftly took action to remedy the situation and has made available a support page that outlines how to manually resolve the issue.
### Steps to Fix the Issue
For users facing difficulties with either the Options+ or G HUB software, Logitech has specified particular steps to restore functionality:
#### Options+ Users:
1. Download the updated patch installer for Options+ [here](https://download01.logi.com/web/ftp/pub/techsupport/optionsplus/logioptionsplus_installer.zip).
2. Double-click the downloaded file.
3. The installer will close automatically, and Options+ will open.
4. Your devices, settings, and customizations should be completely restored.
#### G HUB Users:
1. Download the updated installer for G HUB [here](https://download01.logi.com/web/ftp/pub/techsupport/gaming/lghub_installer.zip).
2. Double-click the downloaded patch installer.
3. Once the “software already exists” notification appears, exit the installer.
### Closing Thoughts
Although the recent challenges with Logitech mice on Mac have caused notable inconvenience, the company’s swift acknowledgment and provision of a manual solution reflect their dedication to customer satisfaction. Users are urged to follow the specified steps to restore their mouse functionality and continue enjoying their devices.