New Rules Ban Hidden Charges on Hotel and Concert Reservation Apps and Sites

New Rules Ban Hidden Charges on Hotel and Concert Reservation Apps and Sites

New Rules Ban Hidden Charges on Hotel and Concert Reservation Apps and Sites


### FTC Unveils New Regulation to Tackle Hidden Fees in Hotel and Event Costs

The Federal Trade Commission (FTC) has initiated a major move to improve transparency within the hotel and event sectors by unveiling a new regulation designed to prohibit hidden fees that are integral to bait-and-switch pricing tactics. This initiative has arisen following numerous consumer complaints and an escalating call for clearer pricing in an industry frequently criticized for its opacity.

#### The Issue of Hidden Charges

Numerous consumers have faced the annoyance of uncovering extra charges, such as booking or resort fees, only during the final stages of the purchase process. This practice not only misleads clients but also complicates the price comparison process, making it challenging for consumers to grasp the actual cost of their purchases. Findings from the FTC’s inquiry indicated that these hidden charges are a prevalent strategy used by businesses to advertise a lower initial price, which is later increased by undisclosed fees.

#### Main Aspects of the New Regulation

This newly instituted regulation requires that businesses in the hotel and event industries must encompass all fees in the primary prices displayed to customers. Consequently, the price presented at the outset will reflect the total that consumers will owe, removing the surprise element that frequently accompanies the final purchase phase. Although companies can still introduce additional fees, they are obliged to be forthright about these charges from the onset.

The FTC’s choice to enforce this regulation follows thorough consultations initiated in 2022, during which the agency gathered over 12,000 comments pertaining to hidden fees and deceptive pricing techniques. After the regulation’s announcement, an extra 60,000 comments were filed, highlighting the public’s apprehension regarding these practices.

#### Effect on Consumers

Per the FTC, the new regulation is projected to save consumers up to 53 million hours each year that would otherwise be spent hunting for the total cost of live-event tickets and short-term accommodations. By demanding upfront disclosure of final prices, the regulation aims to simplify comparison shopping and ultimately yield savings for consumers.

FTC Chair Lina Khan stressed the significance of this regulation in ensuring that pricing information is delivered in a timely, transparent, and honest manner. She remarked that consumers seeking hotels, vacation rentals, or event tickets will no longer be caught off guard by surprising fees that inflate the advertised cost.

#### Wider Implications

Although this regulation is specifically aimed at the hotel and event sectors, the FTC has made it evident that deceptive pricing practices are unlawful across all industries. The agency will persist in applying its law enforcement capabilities to tackle misleading pricing in other areas, reaffirming its dedication to consumer protection.

The regulation will come into effect 120 days after its announcement, signifying a crucial advancement in the battle against hidden fees and misleading pricing practices. As consumers grow more cognizant of their rights and the significance of transparent pricing, the FTC’s new regulation is set to transform the hotel and event industries for the better.

In summary, the FTC’s Junk Fees Regulation symbolizes a noteworthy triumph for consumers, advocating fairness and transparency in pricing practices. By guaranteeing that all fees are disclosed transparently from the outset, the regulation not only safeguards consumers but also nurtures a more competitive marketplace where informed choices can be made.