# Discovering the Updated Mail App in iOS 18.2: Features, Usability, and User Reactions
With the launch of iOS 18.2, Apple has introduced a notable redesign of its Mail app, featuring a variety of new elements designed to improve user engagement. This update brings mail organization, a new visual layout, contact images, company logos for conversations, and a restructured system for email grouping. While these enhancements were initially welcomed enthusiastically at WWDC, user responses indicate a mixed bag as individuals start to experience the new functionalities.
## Email Organization: A Mixed Blessing
A prominent aspect of the new Mail app is its organization system, which classifies emails into four primary categories: Primary, Transactions, Updates, and Promotions. The purpose of this feature is to tidy up users’ inboxes, helping them concentrate on what is most important. However, numerous users have reported challenges with incorrect categorization, resulting in irritation as crucial emails end up in unintended tabs.
In reality, users frequently find themselves reverting to the “All Mail” tab for a full overview of their inbox, which defeats the goal of the categorization feature. Although Apple allows users to reassign categories to senders, this can be a tedious process, causing some to think about disabling the feature entirely.
## Instructions for Disabling Mail Organization
For users who prefer a simpler method, Apple provides an easy way to turn off the categorization feature. Simply tap the three dots in the top right corner of the inbox and switch from Categories to List View. This choice offers an “All Mail” experience while keeping the new design aspects, like profile pictures. Additionally, this setting can be adjusted on a per-inbox basis, enabling users to select categorization for certain inboxes while using list view in others.
## Priority Notifications: A Dependable Replacement
In light of the issues associated with the new categorization system, Apple has maintained its Priority Notifications feature, which efficiently highlights essential emails without the concern of misclassification. This feature has been invaluable for numerous users, especially those with Apple Intelligence-capable devices, including the iPhone 15 Pro and newer models.
Looking forward, Apple intends to broaden Priority Notifications to all Apple Intelligence-capable devices in upcoming iOS 18 updates, improving the capacity to monitor crucial communications across different apps—not just Mail.
## User Responses and Final Thoughts
As users continue to dive into the new Mail app in iOS 18.2, opinions are still divided. While the revamped design and categorization features hold promise, the implementation has left some users desiring greater dependability and user-friendliness. The option to disable categorization and the usefulness of Priority Notifications offer some comfort, but the overall experience may differ based on personal preferences and usage habits.
What do you think about the updated Mail app in iOS 18.2? Do you find the categorization beneficial, or do you lean towards the classic list view? Share your thoughts in the comments below.
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