Both Reddit and Discord have encountered considerable criticism for their employment of a contentious third-party age verification service, resulting in severe penalties under the UK’s Online Safety Act (OSA). This law requires online platforms to confirm the ages of their users to safeguard children from harmful material.
### Reddit’s Deficient Age Verification
Reddit has been penalized £14.5 million (about $19.5 million) by the UK’s Information Commissioner’s Office (ICO) for unlawfully handling minors’ personal data. An inquiry disclosed that Reddit’s age verification methods, which depended on an external entity named Persona, were inadequate. Users had to submit either a selfie or a government-issued ID, yet the ICO discovered that numerous minors were mistakenly identified as adults, exposing them to unsuitable content.
The ICO admonished Reddit for its reluctance to possess direct knowledge of its users’ identities, which resulted in the flawed verification method and unlawful data handling involving minors.
### Discord Faces User Outrage
Discord also employed Persona for age verification but swiftly faced backlash from its user community. Many users claimed the platform misled them about its management of sensitive data, especially regarding facial scans and ID submissions. Detractors pointed out Persona’s privacy policy, which permits the company to access personal information from third-party databases and government records.
In light of the backlash, Discord declared that it had stopped using Persona after performing a limited trial in the UK.
### Calls for Accountability from Apple and Google
The issues related to Reddit and Discord have prompted conversations about holding app stores, especially those of Apple and Google, accountable for age verification. There is a growing call for these companies to enforce age restrictions for app downloads, a requirement that is already being implemented in several U.S. states.
### Conclusion
The persistent challenges with Reddit and Discord highlight the difficulties of ensuring online safety for children in an increasingly digital landscape. The demand for Apple and Google to assume responsibility for age verification emphasizes the need for a more effective and privacy-aware strategy to protect young users from harmful online content.
