Read AI has introduced an AI-driven email-based assistant named Ada, designed to help users manage schedules, respond to queries using a company’s knowledge base, and handle out-of-office emails. Ada acts as a “digital twin,” performing tasks continuously. Users can initiate setup by emailing “[email protected]” with “Get me started.”
Ada schedules meetings by sharing available times with others and offering new slots if needed, without disclosing meeting details. It answers questions using a firm’s knowledge base, prior meeting contents, and public online searches. Ada crafts responses for questions in threads and allows user refinement before sending. It shares no sensitive data without consent.
According to Read AI’s VP of Product, Justin Farris, Ada doesn’t depend on MCPs but constructs a knowledge graph from meeting data and connected services for context-aware responses. Ada will increasingly take proactive steps, such as requesting follow-up actions post-meeting.
CEO David Shim likens the solution to onboarding an employee and expects Ada to handle more tasks as it gains context. Initially email-based, Ada will expand to platforms like Slack and Teams. With over 5 million active users and aiming for 10 million, Read AI witnesses significant daily sign-ups and notes substantial international growth, despite equal revenue shares between the U.S. and abroad.
Backed by over $81 million in funding, Read AI continues to expand its AI offerings, introducing tools such as Search Copilot for cross-platform knowledge discovery and seamless integration with customer-service software. Competitors like Granola and Quill are also elevating meeting note analysis with repeatable prompts and task automation, respectively.
