Research Shows More than 20% of Auto Recalls Are Attributed to Software Problems

Research Shows More than 20% of Auto Recalls Are Attributed to Software Problems

Research Shows More than 20% of Auto Recalls Are Attributed to Software Problems


**The Surge of Software Solutions in Automotive Recalls: A Transformative Period for Vehicle Owners**

In the past few years, the automotive sector has experienced a notable change in the management of vehicle recalls. A comprehensive analysis spanning a decade of National Highway Traffic Safety Administration (NHTSA) recall statistics by DeMayo Law shows that software solutions now represent more than 20% of automotive recalls. Although this trend might appear inconvenient for drivers, there is a silver lining: software updates are typically faster and simpler to execute than hardware changes, particularly with the growth of over-the-air (OTA) updates.

### An Emerging Trend

The statistics indicate a consistent rise in the frequency of software-related recalls throughout the last decade. In 2014, just 34 out of 277 recalls involved software fixes, making up roughly 12% of the total. This ratio remained quite stable until 2020, when it began to increase. By 2021, software-related recalls accounted for 16%, and in 2022, this percentage climbed to nearly 22%. Last year, software fixes comprised over 23% of all recalls, with 82 out of 356 being software-oriented.

Chrysler is at the forefront with 82 software recalls since 2014, followed by Ford with 66 and Mercedes-Benz with 60. Notably, Tesla, which is often perceived as a technologically advanced automotive brand, ranks eighth with 26 software recalls, which is comparable to Hyundai and Kia, both having 25.

### Reasons for the Surge in Software Recalls

The increase in software-related recalls is closely linked to the rising complexity of contemporary vehicles. Modern cars are more connected and feature-rich than ever, equipped with advanced driver assistance systems (ADAS), infotainment setups, and even semi-autonomous driving features. These systems depend heavily on software, making them vulnerable to bugs, glitches, and other issues that can lead to recalls.

The most frequently affected area by software recalls is electrical systems, which is logical given their pivotal role in today’s vehicles. Other commonly impacted systems include backover prevention (like reversing cameras and collision alerts), airbags, powertrains, and exterior lighting.

Interestingly, not all software recalls stem from issues with the software itself. For instance, the recent Jaguar I-Pace recall was initiated due to battery fires resulting from damaged battery cells during manufacturing. The solution? A software update that restricts the battery’s charging capacity to prevent it from reaching 100%, thus mitigating the risk of overheating.

### The Ease of Over-the-Air Updates

One of the primary benefits of software solutions is the capacity to execute updates remotely through OTA technology. This allows automakers to deliver updates directly to vehicles without needing owners to visit a dealership. For drivers, this signifies that numerous recalls can be resolved from the convenience of their own homes, assuming their vehicle has internet access.

However, OTA updates come with their own set of challenges. In late 2023, some Rivian owners faced issues when an OTA update resulted in malfunctions of their infotainment screens, underscoring the potential risks associated with remote software fixes. Despite these setbacks, OTA updates are poised to become standard practice as more automakers adopt software-defined vehicles.

### The Outlook for Automotive Recalls

As vehicles grow increasingly dependent on software, the trend of addressing product defects through software updates is likely to persist. Automakers are under pressure to fulfill consumer demands for high-tech, connected vehicles, and software proficiency is becoming a critical area of competition in the industry. This is especially relevant as automakers confront competition from Chinese brands, recognized for their innovative technology solutions. In response, some nations, including the U.S., are contemplating restrictions on Chinese-connected car software due to security apprehensions.

The advent of software-defined vehicles (SDVs) signifies a major evolution in automotive design. Rather than relying on numerous individual control units, SDVs utilize a few robust computers to oversee multiple functions. This strategy allows for greater adaptability and more frequent updates, but it also presents new challenges. When a software-defined vehicle encounters an issue, it can impact multiple systems, complicating troubleshooting efforts.

### Conclusion

The rise of software solutions in automotive recalls signifies a new chapter for both manufacturers and vehicle proprietors. While the increasing dependence on software brings with it new hurdles, it also provides opportunities for faster, more efficient recall solutions. As more vehicles transition to being software-defined and OTA updates become increasingly prevalent, the perception of vehicle maintenance and recalls is likely to undergo a substantial transformation.

For the time being, vehicle owners can find solace in the fact that many problems may be remedied with a straightforward software update, often without ever needing to leave their driveway. However, as with any technological progress, there will inevitably be some initial challenges. The critical factor for automakers will be to ensure that their software systems are resilient and dependable, thus minimizing the need for recalls from the outset.