### Starbucks App Survey Glitch: Users Report Significant Problems
A considerable number of Starbucks app users are encountering an annoying issue that hinders their ability to use the app properly. The trouble arises from an app satisfaction survey that users must complete before they can access any of the app’s features, including the option to order coffee.
#### The Recurring Survey Challenge
Reports suggest that even after finishing the survey, users face a continual loop that sends them back to the survey, effectively locking them out of the app. This has caused widespread frustration among customers who depend on the app for their daily coffee orders.
#### Workaround Found
Twitter user Ike shared a workaround to circumvent the survey glitch. By long-pressing the Starbucks app icon on their Home Screen and choosing the “order” option, users can reach the ordering feature without tackling the survey. This method has been verified to work, providing some relief to annoyed customers.
#### Quality Assurance Issues
The rise of this problem raises concerns about how Starbucks could launch an update with such a critical flaw. Users are not only looking for a fix to the survey issue but are also expressing their worries about other app functionalities, such as the positioning of straws, which they believe should be more user-friendly.
#### Conclusion
As Starbucks deals with this technical setback, users are advised to utilize the workaround while the company works on resolving the core issue. The incident underscores the necessity of comprehensive testing prior to app updates to prevent disturbing the customer experience.
