At Uber, numerous platform teams support engineers throughout the company, and maintaining effective on-call operations is vital for ensuring smooth service functionality. The drive to improve the efficiency of these engineering teams led Uber to develop Genie, an AI-powered on-call copilot. Genie aids in on-call management by offering real-time responses to inquiries, simplifying incident resolution, and promoting team collaboration.
Paarth Chothani is a Staff Software Engineer on the Uber AI Gen AI team, and Eduards Sidorovics is a Senior Software Engineer on the Uber AI Platform team. They join Sean Falconer on the show to discuss the challenges that prompted the creation of Uber Genie, the architecture behind Genie, and more.
Sean has been an academic, startup founder, and Googler. He has authored works on topics ranging from AI to quantum computing. Currently, he is an AI Entrepreneur in Residence at Confluent, focusing on AI strategy and thought leadership. You can connect with Sean on LinkedIn.
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