# Massive Outage Hits Verizon, Impacting Thousands Across the Country
Verizon, a leading telecommunications company in the U.S., is currently suffering from a significant outage that has left numerous customers without service. The disruption, which started around 10 a.m. ET, has affected users nationwide, with the highest number of issues reported from the East Coast, including major metropolitan areas such as Washington D.C. and New York. Reports also indicate that the problem extends to other regions, including the West Coast.
## Essential Information
– **Verizon users have been facing problems for much of the morning.**
– **DownDetector has received over 100,000 outage reports.**
– **Verizon is aware of the situation, though it has not offered a timeline for resolution.**
### Details of the Outage
As reported by **DownDetector**, a platform that monitors service outages, more than 100,000 incidents have been logged by Verizon customers. Users have reported difficulties in sending text messages, making or receiving calls, and in certain instances, devices are indicating “Emergency Calls Only.” The outage seems to impact individual users as well as businesses, resulting in considerable disruptions.
The outage heatmap on DownDetector reveals that while the East Coast is predominantly affected, other areas of the country, including the Midwest and West Coast, are experiencing problems as well. This indicates that the outage is not confined to one region but is rather a nationwide concern.
*(Image credit: DownDetector)*
### Verizon’s Reaction
Verizon recognized the problem approximately two hours after the initial reports began to appear. In a social media statement, the company stated:
> “We are aware of an issue impacting service for some customers. Our engineers are engaged, and we are working quickly to identify and solve the issue.”
At the time of this update, Verizon has not released an estimated time for resolving the matter. The cause of the outage has also not been revealed, leaving customers uncertain about the factors leading to such a widespread service interruption.
### Effects on Other Carriers
Interestingly, there were early indications that customers of other major carriers, such as AT&T and T-Mobile, were facing similar issues. However, AT&T quickly responded, clarifying that it is not experiencing a nationwide outage. The company stated:
> “Our national network is operating normally. DownDetector is likely reflecting challenges our customers are having attempting to connect to users on another network.”
This implies that the challenges seen by AT&T and T-Mobile customers may be linked to their attempts to reach Verizon users, emphasizing the extent of Verizon’s outage.
### Reactions on Social Media
As is common during significant service disruptions, many Verizon customers took to social media to voice their frustrations and verify if others were encountering similar issues. Twitter, in particular, witnessed an increase in posts from users asking about the outage and sharing their experiences.
Some users mentioned they were unable to contact emergency services due to the “Emergency Calls Only” notification appearing on their devices, raising concerns about the potential safety risks associated with the outage.
### Recommended Actions
If you are a Verizon customer currently affected by the outage, consider taking the following steps:
1. **Check Verizon’s social media outlets** for updates. The company will likely share more details as they work to rectify the situation.
2. **Utilize Wi-Fi calling** if it’s available. If your device supports it, you may still be able to make calls using a Wi-Fi connection.
3. **Stay updated** by following websites like DownDetector for real-time outage information.
### Summary
Currently, Verizon’s extensive outage continues to impact thousands of customers throughout the United States. Although the company has acknowledged the situation and is taking steps to address it, there is no definitive timeline for the restoration of full service. The disruptions have been particularly pronounced on the East Coast, but the impacts are felt across the nation.
This situation is ongoing, and we will continue to update this article as new information emerges.
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**Topics:** [Verizon](https://www.androidcentral.com/phones/carriers/verizon-wireless)
*(Image credit: Android Central)*
