the most recent study from the American Customer Satisfaction Index (ACSI) shows that Samsung remains at the forefront of customer satisfaction metrics among Android phone manufacturers. The company achieved a score of 81 in the 2025 metrics, surpassing competitors like Google, Motorola/Lenovo, and others. Additionally, it shared the top position with Apple among all smartphone manufacturers, not limited to Android. Furthermore, this marks the fifth consecutive time the company has led these metrics, suggesting that customers are quite pleased with Samsung smartphones. So, if you’re intrigued by Samsung’s smartphone offerings in the U.S., here’s all the information you need.
