GameStop Mistakenly Harms Customers’ Nintendo Switch 2 Devices Because of Error

GameStop Mistakenly Harms Customers' Nintendo Switch 2 Devices Because of Error

GameStop Mistakenly Harms Customers’ Nintendo Switch 2 Devices Because of Error


The preorder experience for the Nintendo Switch 2 proved to be quite the tumultuous ride for purchasers in the US. Initially, there was a jolt from the pricing. The Switch 2 was a touch pricier than anticipated. Following that, Trump’s tariffs compelled Nintendo to delay pre-orders in the US for several weeks.

Ultimately, the Japanese gaming powerhouse opted against raising Switch 2 prices and initiated pre-orders in the US. It was no surprise that the available inventory vanished rapidly online. As the early June launch drew nearer, some customers found that their pre-orders had been silently canceled due to insufficient stock from various retailers.

At last, the much-anticipated release date arrived. Numerous gamers gathered outside their local stores in hopes of purchasing a Switch 2 on the day of launch.

Imagine enduring all that hassle and finally obtaining your Switch 2 in a store, only to discover that your pristine console has a shattered display right out of the packaging due to store staff stapling your receipt directly through the front of the box and into the console’s screen.

This unfortunate incident occurred to several buyers who acquired their Switch 2 consoles from a single GameStop location in Staten Island. GameStop has acknowledged the situation and will replace all affected consoles at no cost.

Fans took to Reddit and X to share images of their damaged Switch 2 screens. The console remains operational. While the display is compromised, the staples did not render it inoperative. Nevertheless, it’s an aggravating ordeal to handle.

Store staff stapling receipts to boxes is not a new phenomenon. It occurs frequently, and it’s difficult to put the blame solely on them. The more significant concern lies with the packaging of the Switch 2. The screen faces outward and is safeguarded merely by a flimsy piece of cardboard. A staple can easily penetrate and damage the screen.